NuNet's Technical Support Center

Our most important goal, above everything else, is customer satisfaction. We provide products and services that we feel will be of the most value to our customers — and we offer a variety of customer service programs to ensure your computer time is trouble-free and as convenient as possible. We’re always here to help if you need it —call one of our helpful customer service representatives if you have questions or comments. Or check out the links below…

• Frequently Asked Questions
  Quick answers to commonly asked technical questions.
• Online Support Chat Room
  You can talk to our support staff in real time and discuss your technical support questions!
• How to Contact Us
  Email, Phone, FAX, Mailing Address

Here are some additional links to web pages with information on specific subjects:

Getting Connected

• Look Up Dial-Up Access Numbers
• Internet Software Downloads
• Internet Software Setup (Browsers, E-Mail, FTP, etc.)

E-Mail Services

• E-mail Features & Setup Information
• Self Managed E-mail Service
  • Self Managed E-Mail Frequently Asked Questions
• Check Your E-mail On The Web
• How to Configure Spam Filters
• How to Create An E-mailing List
• Sign Up For Real Time E-mail Virus Scanning
• Request Additional NNI.COM E-mail Accounts
• Request Additional Domain Name E-mail Accounts

Online Backup

• Online Backup Frequently Asked Questions (F.A.Q.)
• What Should I Backup?
• Quick Reference Guide to What to Do in Disaster Recovery Situations
• Online Backup Installation Guide
  • Installation
  • Backup Files
  • Restoring Files
  • Deleting Files

Virus Protection

• How to Protect Your Computer From Viruses
• Sign Up For Real Time E-mail Virus Scanning
• Virus FAQs
• Virus Alerts

Additional Online Protection Software

• Pop Up Washer: Stop Pop Up Windows
• Spy Sweeper: Protect Yourself From Spyware
• Window Washer: Clean Up Windows and Protect your Privacy

Web Pages

• How to Set Up Your Personal Web Page
• Look Up A Domain Name

If you can't find help in the above pages, you can always E-mail support@nni.com or call toll-free: 888 686-3863 or locally in the Lehigh Valley: 484.350 4271. Monday thru Friday 9:00  am - 5:00 pm (callbacks until 7:00 pm) and callbacks on weekends.